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SHIPPING // UK £2.95 // Europe £3.55 // Worldwide £4.55 // Order before 2:30pm Mon-Fri for same-day dispatch

FAQs

 Q: "My shipping address is different to the one in my confirmation e-mail"


A: This is probably your Paypal confirmation email which will default to the shipping address associated with your Paypal account. Don't worry though- we will use the shipping address that you entered at the checkout


 Q: "I didn't receive a confirmation e-mail"


A: This can only happen if you didn't enter your e-mail address at the checkout stage of your order, or if you spelt your e-mail incorrectly. Please e-mail us at sally@thebigbloomerscompany.co.uk with your full name and we will forward you your order confirmation

 


Q: "Some of your tights are a bigger size than me, would they still fit?"


A: The chances are, yes. Tights are very elastic and we are giving the largest size the tights will stretch to rather than the smallest size they contract to.


 Q: "Do you accept returns?"


A: Yes, as long as you haven't tried the item on then we are happy to exchange or refund


  Q: "How can I pay?"


A: Debit card, credit card, PayPal or cheque. We can't accept Maestro cards as they require '3D secure' which requires a new password if you haven't already enrolled


Q: "How quickly will I get my parcel?"

A: Orders placed before 1.00pm are processed the same day and all parcels are sent by 1st class Royal Mail post, so you should receive you parcel within 2 or 3 days, but most seem to arrive the next day. For orders being sent abroad, see shipping link at the footer of each page.

 

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