Terms and Conditions
Please note that in shopping with Penningtons Ltd. we offer you safe, secure and easy use of all credit and debit card facilities. All card numbers and personal details are encrypted when you place your order automatically via the inbuilt Protex secure payments gateway. We are also committed to protecting your privacy and will not disclose information collected from you to third parties, and will always act lawfully within the terms of the UK Data Protection Act.
-If you are not satisfied with your goods, for whatever reason, a full refund (of the price paid, excluding postage) will be given on their return for up to 30 days after purchase, as long as they are returned in their original, fully resalable condition, and in their original, undamaged packaging. Extra care must be taken when trying on clothing (please note *underwear exception* below), please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
We cannot accept returns once an item of underwear or hosiery has been tried on. We supply a dimensions grid so that you can be sure that you are ordering underwear that will fit correctly: please be sure to measure your hips and waist, applying this information to the grid so that the underwear is a comfortable fit for you. If you have any sizing queries, please email or phone us – our contact details are at the bottom of this page.
The Big Bloomers Company
Unit X1 Islington Wharf
Tel: 01326 373 268